Frequently Asked Questions

1.  How do I get my digital photos to you, and should I prepare them first?  After your order is processed, simply send us your photos via email to info@poshphotodesigns.com.  Additional information about photo requrements can be found by clicking on 'How it Works' from the left menu bar.  Please send original, uncropped photos for best results.  We will crop the photos, apply black/white or sepia options, and make any changes necessary to insure that each photo will look its best.

2.  What resolution do the photos need to be?  Photos need to be in high-quality, JPEG form, with a resolution of at least 300 dpi, or 1600 x 1200 ppi.  The highest resolution setting on your digital camera is usually adequate.

3.  Can I send more than one photo?  Please do!  Sending two or three photos allows us a better chance to select the perfect photo size for the design you have chosen.

4.  Can I submit professionally taken photos?  Yes, and they make the announcement even more impressive!  But you must submit a photographer's release form that has been signed by the photographer, which gives Posh Photo Designs direct consent to use and print the photo.  Without this form and the consent of the photographer, the use of professional photos is a copyright violation.  Most photographers can provide you with a release form, or you can request one by contacting us at info@poshphotodesigns.com.

5.  Do I get to see the finished product before it is mailed to me?  Yes!  Your designer will send you the completed announcement design via email for you to proof.  We won't print your announcements until everything is just the way you want it!

6.  Can I order additional announcements if I need more than I originally thought?  Yes!  We will keep your order on file for 60 days.

7.  After I order, how long is it before I receive my announcements?  The entire process normally takes 7-10 business days.

8.  Are envelopes included, and what do they look like?  Envelopes are included with each order at no additional cost to you.  They are elegant white linen, square flap envelopes that compliment any announcement design.

9.  What is a keepsake?  We can create an 8x10 nursery keepsake of your announcement that looks absolutely charming displayed on baby's wall.  We can change the text so that it displays whatever information you would like, or we can completely eliminate the text creating an actual portrait design.  Likewise we can create an 8x10 print of your holiday card which makes a wonderful family portrait to display in your home.  For more information about nursery keepsakes and holiday 8x10 prints, please contact us at info@poshphotodesigns.com.

10.  Can I change the text on the design?  Yes!  In fact, we encourage you to completely make your announcement unique by personalizing the text.  You may include your own poems or special sentiments where space provides.  We can add or delete any text with no additional cost to you. 

11.  Can I choose, say, a baby design and change it into a birthday design?  Yes!  Any design you see in any gallery can be changed to fit your needs. 

12.  Can I get a refund if needed?  Yes!  You can receive a complete refund of your money if you email us within 24 hours after submitting your order.  Once your designer has begun work on your announcements but before the announcements have been printed, you can receive a full refund minus a $25 design fee.  Only after you have proofed your design and the announcements have been printed will there be no refund of any kind.